FREQUENT QUESTIONS

  1. About us?

A young company made up of professionals with more than 30 years of experience in food that selects the best products from each area to offer to our customers.

  1. What we offer?

1st Quality Products, seeking to guarantee total satisfaction and repetition of those who consume us. With a very Spanish image, very funny and colored. To serve as a gift or awaken a smile in all Spaniards who like our country and its gastronomy.

  1. Who is it for?
  1. What is the minimum order?

The minimum order is € 20.

  1. How can I pay for it?

With Credit Card through the web and by bank transfer.

  1. What is the advantage of buying Ole yourself?

The first SERVICE, we will get you home in a few days.

The second is its IMAGE, which is committed to the most classic and typical of Spain, but updated.

And the third is QUALITY, and for us the most important, once you consume it we want the product to truly reflect our gastronomy, the best of each family of products.

  1. What quality controls are followed?

All our products are made under the protection of all the necessary sanitary records, periodic quality inspections and self-control systems required by quality. Traceability, parts of work and elaboration, etc. All our products are made with 1st Quality raw materials.

  1. What can I do if I have any problems, doubts or suggestions?

We are here to assist you. If you have any questions on the web you have our phone number (calls and Whats App) and email and we will assist you as best we can and as quickly as possible. Regarding suggestions, we appreciate them, we are working to improve and your opinion helps us, for us it is essential.

  1. How to know our news, promotions, etc?

Do not stop following us on our social networks and subscribe to our newsletter and be aware of everything.

SHIPMENTS

  1. How would the order arrive?

We send it to your home through a transportation agency. You will receive it fully packed and closed, the products will be protected enough so that they do not suffer damage. However, if you have any problem or breakage, please contact us.

  1. How long does it take to reach me?

It will take 2-5 business days. If you need it to arrive on a specific date or urgently and you want to know the exact day of delivery, you can call us or write to us.

  1. How much does shipping cost?

Here are our rates, depending on the destination.

Minimum order: € 20

Free shipping in Spain over € 70

  1. What happens if I don’t get it?

Contact us and we will solve the problem through:

Email: orders@oletuspain.es

Phone and Whats App: 629 48 85 08